FAQ
What network access does Aidbox require to function properly?
To ensure full functionality, the Aidbox container must be able to make outbound HTTPS (port 443) connections to the following endpoints:
Required Internet Addresses
| Purpose | Address | Port |
|---|---|---|
| License portal | https://aidbox.app, https://*.aidbox.app | 443 |
| Terminology server (TxBox) | https://tx.health-samurai.io/fhir | 443 |
| IG Package fetch on startup | https://storage.googleapis.com/fhir-schema-registry/ | 443 |
| Aidbox documentation* | https://docs.aidbox.app/ | 443 |
*Not required for Aidbox to function, but access is recommended for reference and development.
If you're using a firewall or proxy, make sure TCP connections to port 443 are allowed for the domains above. You may also want to explicitly allow access to:
104.155.179.23:443– IP address ofhttps://*.aidbox.appandhttps://*.health-samurai.io/fhir
What data is transmitted during license verification?
Only the JWT license token is sent to https://aidbox.app during the verification process. No other customer data is transmitted.
Does Aidbox collect any telemetry?
Yes. Aidbox may send basic usage statistics to https://ph.aidbox.app to help improve the product. You can read more and configure this behavior here.
Last updated 2025-06-04T10:52:41Z