For delegated entities in MA, MMC, QHP, and CHIP programs.

FHIR-native Prior Auth Channel for Your Payers.

Aidbox FHIR platform hero background

Aidbox adds a FHIR-native PA channel to your utilization management platform in as little as 3–6 months. Your rules engine stays. Your workflows stay. Your payers get the APIs they now require.

Prior Auth Is Operationally Complex.
Adding a FHIR Channel Shouldn't Make It Worse.

Delegated entities run high-volume, multi-payer prior authorization operations under strict SLAs. Now they're also being asked to expose standardized FHIR APIs and report PA data in real-time — without rebuilding the platforms their clinical teams depend on.

Operational reality today

  • Thousands of PA requests processed daily across multiple payers and channels
  • Phone, fax, portal, and X12 all in use simultaneously
  • Different payer contracts mean different rules and requirements
  • Clinical teams focused on decisions, not infrastructure

What's being asked of you now

  • Add FHIR PA intake (CRD, DTR, PAS) alongside existing channels
  • Surface PA outcomes in real time with structured reasons
  • Support audit-ready metrics and reporting per decision
  • Do all of this without disrupting existing rules and workflows

A Prior Auth FHIR Interface for Your UM Platform

Aidbox runs in your environment, acting as an embedded FHIR layer between providers and your utilization management platform.
Requests route to your coverage rules engine, questionnaire repository, and utilization management system — without changing clinical rules or disrupting your teams' current workflows.

Add New Intake, Don't Replace

Aidbox adds a FHIR-native intake channel to your platform. Your rules engine, questionnaire repository, case management system, and authorization logic remain exactly as-is.

Many Channels, One Flow

Phone, portal, X12, and FHIR all route through the same decision logic. Consistent PA outcomes regardless of how a request arrives.

Built for Multi-Payer Operations

Native multi-tenancy means isolated workspaces, separate audit logs, and per-tenant access control — one deployment serving all your payers cleanly.

Aidbox handles the FHIR interface — You handle the decisions.

Aidbox is UM-vendor agnostic — it connects to existing utilization management platforms via X12, HL7v2, REST, and custom adapters — and deploys in your own cloud environment (AWS, GCP, or Azure) or on-premises. You control the infrastructure. No SaaS-only constraint, no data leaving your perimeter.

Architecture diagram showing Provider/EHR on the left connecting to Delegated Entity Environment on the right. Inside the Delegated Entity: Providers Portal (Web), Case/Utilization Management (Rules Engine · QNR Repository), Analytics & Reporting (PA Metrics · Dashboards), Integration Layer (X12 · FHIR · HL7v2 · REST · Custom Adapters), and Aidbox (CRD · DTR · PAS · FHIR APIs). Connections show Portal, X12, and FHIR API flows between Provider and Aidbox, plus data flowing from Aidbox to Analytics.
Left column shows Provider/EHR. Right column shows the Delegated Entity Environment with: Providers Portal at top (Web), Case/Utilization Management in the middle (Rules Engine and QNR Repository), and Analytics & Reporting on the right (PA Metrics and Dashboards). Below these is the Integration Layer bar showing X12 · FHIR · HL7v2 · REST · Custom Adapters. At the bottom is Aidbox with CRD · DTR · PAS · FHIR APIs highlighted in red. EHR connects to Portal via Portal path, to UM via X12 path, and to Aidbox via red FHIR API path. Portal flows down to UM. UM flows right to Analytics. Aidbox flows right and up to Analytics.

Everything You Need
to Run Prior Authorization

FHIR R4 Server with USCDI Support

Production-grade FHIR server with all required data standards and API endpoints. The infrastructure layer that makes FHIR-based PA possible without building it from scratch.

CRD, DTR, and PAS Workflows

Complete support for all three Da Vinci Prior Authorization Implementation Guides — the technical standard for electronic PA that payers and EHRs are aligning to.

Real-Time PA Status via FHIR Subscriptions

Authorization status and decision updates pushed to providers the moment a decision is made. No polling, no manual follow-up, no delays in transparency.

X12 ↔ FHIR Conversion (278 / 275)

Bidirectional conversion between your existing X12 transactions and FHIR. Hybrid X12 and FHIR workflows coexist cleanly — no forced migration.

Audit Logs, Access Control & PA Dashboards

Every authorization transaction logged, timestamped, and reportable. Built-in metrics dashboards and access controls for operational oversight and regulatory reporting.

Multi-Tenant Architecture (OrgBAC / MultiBox)

Serve multiple payers from a single deployment with complete data isolation and per-tenant security. The operational model delegated entities actually run on.

Infrastructure You Own — Not a Network You Rent

The vendor landscape for PA modernization clusters into two patterns: network-dependent managed services that tie your data exchange to a proprietary toll road, and enterprise platforms built for large payers and health plans with 18-month implementation timelines. Neither was designed for how delegated entities actually operate.

Ready in 3–6 months
Typical months until FHIR PA APIs are live in production
Build It Yourself
Network-Based Vendors
Aidbox
Minimal internal team
Only 2–3 integration SMEs required — no FHIR engineering team
Build It Yourself
Network-Based Vendors
Aidbox
UM system unchanged
Zero impact on existing rules engine and clinical workflows
Build It Yourself
Network-Based Vendors
Aidbox
Fixed pricing model
License costs that don't scale with PA transaction volumes
Build It Yourself
Network-Based Vendors
Aidbox
No vendor lock-in
Freedom to move infrastructure or switch vendors at any time
Build It Yourself
Network-Based Vendors
Aidbox
Multi-payer support
Serve multiple payers from a single deployment
Build It Yourself
Network-Based Vendors
Aidbox
X12 mapping auditability
Transparency and per-payer control over X12↔FHIR mappings
Build It Yourself
Network-Based Vendors
Aidbox

From Pilot to Production in 3–6 Months

A phased approach that validates the integration against your real workflows before full rollout — reducing risk and avoiding surprises at go-live.

Month 1
Discovery & Design

• Map existing UM intake channels, rules engine, and questionnaire inventory
• Confirm integration architecture, data model, and X12/FHIR conversion scope
• Output: approved technical design and pilot plan

Months 2–4
Pilot & Expansion

• Configure CRD, DTR, and PAS flows end-to-end against a single patient condition
• Integrate rules engine decisions into FHIR responses and set up real-time subscriptions
• Expand to additional conditions and workflows based on pilot learnings

Months 5–6
Testing & Go-Live

• Run end-to-end and load testing
• Refine metrics extraction with payer reporting requirements
• Complete compliance validation and production deployment
• Team training and ongoing support by Health Samurai

Beyond the Platform — Services That Close the Gaps

Additional Services

EHR Onboarding & Provider Connectivity

CRD and DTR require CDS Hooks support on the EHR side — a common implementation blocker. We scope and support the provider-side integration, including deployment of our white-label DTR SMART App, which enables documentation collection directly inside the provider's EHR workflow without additional development from your team.

DTR-as-a-Service

Your existing prior authorization questionnaires — whether in PDF, Word, or Excel — converted to FHIR Questionnaire format, ready for DTR workflows. No internal FHIR expertise required. We handle the conversion, validation, and ongoing updates as your questionnaire library evolves.

Support & SLA

Production PA systems need more than documentation. Every deployment includes a defined uptime SLA, incident response commitments, and a named support contact for critical system issues. We handle platform updates, Da Vinci IG version upgrades, and CMS compliance maintenance — so your team stays focused on utilization management, not infrastructure.

Built for CMS-0057-F — Because Your Payers Require It

CMS-0057-F makes the FHIR-based PA channel mandatory for Medicare Advantage, Medicaid managed care, and CHIP payers — and the compliance obligation flows through to delegated entities that execute PA on their behalf. Aidbox implements the FHIR APIs and workflows required by CMS-0057-F.

Required by January 1, 2027

FHIR PA APIs (CRD, DTR, and PAS) must be live and operational. Aidbox implements all three Da Vinci IGs, satisfying the technical mandate without a custom build.

PA Metrics Already Being Collected

Aidbox ensures your platform continuously collects the structured PA metrics payers are now required to report publicly.

Structured Denial Reasons Required

Denial logic must be captured and transmitted in FHIR-structured format. Aidbox logs every decision received from the UM platform — and its reason — in a structured FHIR format.

Accountability Extends to Delegated Entities

Payers bear regulatory responsibility, but delegated UM entities execute. Aidbox gives you the audit trail, access controls, and metrics to demonstrate compliance independently.

Predictable Infrastructure Pricing. No Transaction Fees.

A fixed platform license regardless of PA volume, member count, or number of payer contracts. As your prior authorization program grows, your infrastructure costs don't.

Dev

Free for prototyping, testing and development.

Free
Core

Prior Auth CMS-0057 Compliant Solution.

$25,500 /year
Multibox

Multi-tenancy Support.

$76,500 /year
Let's Map Your Prior Authorization Architecture
Whether you're responding to payer pressure, evaluating FHIR readiness, or planning your 2027 compliance path — the right starting point is a clear picture of what you have and what needs to connect. Schedule a technical session and we'll map it together.

By submitting the form you agree to Privacy Policy and Cookie Policy.